Terms & Conditions

About Us

Curious Cleo Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the shop page.

Our Contact details:

Curious Cleo Ltd
Unit 1b, Bath Works, Mill Lane, Dronfield, Derbyshire S18 2XL United Kingdom
Phone: 01246417933
Fax: 01246417933
Email: hello [at] curiouscleo [dot] co [dot] uk

Registered Company Number 9317067 – Registered in England & Wales

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payments through paypal.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

The majority of items are shipped using Royal Mail. Higher value orders may be shipped using a courier service but you will be informed if this is the case.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 7 days.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01246417933 (International +441246 417933) or fax us on 01246417933 or write to us at Unit 1b, Bath Works, Mill Lane, Dronfield, Derbyshire, S18 2XL United Kingdom

Privacy Policy

Curious Cleo Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the consumer contract regulations, you can find details here.