Delivery & Returns

Delivery for clothing, accessories and jewellery supplies

Free UK delivery for all orders £10 and over (excluding furniture)

2nd Class Delivery within the UK – £1.10 (orders under £10)

1st Class Delivery within the UK – £2

Next Day Delivery within the UK – £12.00

Worldwide Delivery is – £4.00 for orders up to £30 and £14.00 for orders over £30

We will normally send your order to you within 2 working days. We use both Royal Mail and Myhermes to send items and will provide you with tracking numbers when an item is posted when relevant.

Delivery for furniture and large items

For furniture and large homeware items they need to be collected or you need to arrange a courier directly who can collect from us.

For items being delivered to London and surrounding areas we recommend Barry at TransNet24. For other areas in the UK we recommend obtaining quotes for Anyvan ,Uship and Shiply

Please ensure that your chosen courier is insured or covers for damages in transit and has suitable packaging provided, as we cannot be held responsible for any damage that occurs once the item has left our possession.

If you have any questions please don’t hesitate to get in touch. Often the fatest way to reach is, is through our facebook page.

Returns

If you are unhappy with your order for any reason you can return the item to us within 14 days of receving it to receive a full refund. Email us first at hello@curiouscleo.co.uk and we can tell you have to return the item to us.

We will process your refund within 7 days of receiving the item back.

All returned items must be in the same condition as they were sent in and new items must still have the tags or be in the packaging. We cannot accept returns on earrings for pierced ears due to hygiene reasons.